Legal and Mail Address:
State Hermitage. Russia, 190000, St Petersburg, Dvortsovaya Naberezhnaya (Embankment), 34
General Information
Inquiries regarding museum work:
receptionist: (812) 710-90-79
24-hour recorded information: (812) 710-96-25
Inquiries regarding museum telephone numbers: (812) 571-34-65
Documents submission for consideration
fax: (812) 570-47-58
(812) 710-96-11
Getting information on submitted documents
(812) 710-98-45
General Department
Main Office
Fax: (812) 570-47-58
chancery@hermitage.ru
Administration Staff
(812) 710-98-45
directorate@hermitage.ru
For specialists and partners
Scientific Secretary: scientia@hermitage.ru
Research Library: (812) 710-96-79, fax: (812) 710-90-52
Department of Manuscripts and Documentation Fund (Archive): (812) 710-96-46
New Acquisition Sector: (812) 571-90-30, fay@hermitage.ru
Rights and Reproductions Office: (812) 710-95-12, mikliaeva@hermitage.ru
Sector of Tourism and Special Programs: (812) 710-96-44, fax: (812) 571-18-55, arkhi@hermitage.ru
Public relations
Department on Work with Mass Media and Public Relations (Press Office): (812) 315-77-22, fax: (812) 312-15-67, press@hermitage.ru
Hermitage Friends’ Office (Hermitage Friends’ Club): (812) 710-90-05, friendsclub@hermitage.ru
International Department: fax: (812) 571-90-09
Exhibition complexes
The Main Museum Complex: (812) 710-90-79
Menshikov Palace: (812) 323-11-12
The General Staff Building: (812) 495-71-20
The Museum of the Imperial Porcelain Factory: (812) 326-26-72, porcelainmuseum@hermitage.ru
The Staraya Derevnya Restoration and Storage Centre: (812) 340-10-26, fax (812) 430-52-85
For visitors
Hermitage Excursion Bureau: (812) 571-84-46
Menshikov Palace Excursion Bureau: (812) 323-11-12
Hermitage Lecture Centre: (812) 495-70-70, (812) 495-70-71, (812) 495-71-31, lectorium@hermitage.ru
Scientific and Educational Department: (812) 710-97-87, fax: (812) 312-23-66
Youth Educational Centre: (812) 495-71-00, (812) 495-71-91, edcentre@hermitage.ru
Scientific and Methodological Department School Centre: (812) 710-96-73, fax: (812) 571-87-56, school_c@hermitage.ru
Theater and Educational Department (Hermitage Theater): (812) 710-90-30
Enquiries about online tickets – service@hermitageshop.org